NEWARK – Choosing a virtual office phone can be a confusing experience. After all, there are dozens of options on the market and it seems like new ones are emerging all the time. A lot of promises are being made, yet I read about a lot of unhappy customers.
Phone.com has long been a leader in cloud communications that aim at meeting the unique need of small business and entrepreneurs. The virtual office phone company has won award after award over the years and was recently named a finalist in the eighth annual Stevie Awards for Customer Service Department of the Year in the telecommunications category.
“Our awesome customer service team came away with the bronze Stevie Award for Customer Service Department of the Year for a telecommunications company and we could not be prouder. In a recent post on Communicate Better Blog I shared what I would have said had I been given the opportunity to speak,” says Phone.com’s Jeremy Watkin.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013. The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards and the new Asia-Pacific Stevie Awards.
“I was so honored to accept the award on behalf of Phone.com. While our customer service team is awesome, an award of this nature is not earned solely by the customer service staff. It is in fact a collaborative effort of everyone within the organization from our executives, to our engineers, to our customer service representatives and of course a fantastic group of customers. It takes an entire company that listens to and cares for its customers and that is precisely what we strive to do better each day at Phone.com. Together we won this award!”
Alliance Virtual Offices congratulates Phone.com for winning yet another award. Phone.com is Alliance Virtual Offices’ virtual office phone partner.