Reduce distractions. Regain valuable time and focus.
Strengthen your customer call experience with our friendly, professional service.
Make positive impressions and win loyalty.
Win and Keep More Business
Save Valuable Time
Strengthen Your Call Experience
Capture More Leads, Effortlessly
Work Flexibly, Productively
Live Receptionist Plans and Prices
Features included in all plans:
What Our Clients Say
Here’s what you can expect from Alliance.
Live Receptionist Features
Live Call Answering
Lead Capture and Scheduled Call-Backs
Virtual Phone System
Frequently Asked Questions
Every time someone calls your number our software will display this information to our receptionists. This enables our receptionists to provide a personalized greeting in your company name.
During the call, our receptionists can take a message, forward the call to you or a colleague, forward to voicemail, or schedule a call-back based on your availability (we use your existing business calendar, or we provide an online calendar app, for free).
You have full control over the call answering and screening process, including how your callers are greeted and which calls are forwarded.
Each Live Receptionist plan comes with a set amount of live answering minutes per month: 50, 100, or 200 (more minutes are available). Our receptionists are available to answer calls from Monday - Friday 8am-9pm (Eastern), and on Saturdays 9am-7pm (Eastern). You can adjust your plan quickly and easily, at any time.
Or, if you no longer require a live answering service, we can change your plan to a phone only account. All we ask is that you give us 30 days’ notice to make the change.
We would be happy to set up a call with our team manager who handles our Live Receptionist service, who will walk you through the process and explain how it works. Prior to going live with your Live Receptionist service, we will conduct test calls with you to ensure you are happy with the way company calls are answered.
At any time, you can contact us or log-in to your account to update your preferences or change the way calls are handled.