Reduce distractions. Regain valuable time and focus.
Constant calls are distracting. How do you know if that next call is a valuable lead or just another robocall? With our Live Receptionist service, every call is personally answered and screened, which means fewer distractions and more time to focus on your business.
Strengthen your customer call experience with our friendly, professional service.
Make positive impressions and win loyalty.
Responsive businesses make stronger impressions, which lead to successful relationships and loyal clients. Our Live Receptionist service provides friendly, professional call answering that gives your callers the service and dedication they expect.
Create Positive Impressions
Build your brand the right way. Having a friendly, professional voice answer your calls on time, every time, creates positive impressions from the start. It helps establish solid foundations for strong, loyal business relationships.
Outstanding service, unbeatable prices.
Spend more of your budget on innovation and growth, while we take care of your calls and appointments. Our professional live receptionist service is the fraction of the cost of a permanent employee. Did we mention it includes a business number and virtual phone system, too?
Save Valuable Time
Focus on what matters — growth.
Constant calls aren’t just distracting, they’re a drain on your time and energy. We screen and filter calls Monday to Saturday, which cuts distractions and enables you to spend quality time on the calls that matter.
Improve Your Call Experience
Avoid distracted calls and spotty connections.
How often do you answer calls while multitasking? Lack of focus, background noise, interruptions — they all add up to a poor call experience. Our Live Receptionists connect your callers and provide a friendly, professional service for a more productive call experience.
Build Financial Credibility
Grow your business.
Every Live Receptionist plan includes a dedicated business number, which is an important part of building credit. Along with a commercially recognized address, a business number shows potential lenders that you’re a stable business with an established brand and credit history.
Work Flexibly, Productively
Enable remote work and take calls from anywhere.
Backed by our powerful Virtual Phone system, we make remote work a breeze. Onboard new team members onto the phone and live receptionist system in minutes. Questions? Just ask our friendly, professional client success team.
Live Receptionist Plans and Prices
Our Live Receptionist plans start from just $95 per month with NO setup fee. Every plan includes a dedicated business number and a market-leading Virtual Phone system.
Live Receptionist 50
50 Live Answering Minutes
No Setup Fee
Live Receptionist 100
100 Live Answering Minutes
No Setup Fee
Live Receptionist 200
200 Live Answering Minutes
No Setup Fee
Features included in all plans:
Unlimited Local and Long Distance Minutes
1 Included Phone Number
National 411 Listed Phone Number
Voicemail, Email Delivery of Voicemail
Dial-by-Name Directory, Auto Attendant
Custom Recordings, Messages
Full Online Control Panel
Professional Appointment Scheduling App
What Our Clients Say
Here’s what you can expect from Alliance.
Reviews • Excellent
Easy setup. Done in one day. Errors on application resolved by friendly efficient staffers. Would definitely recommend. Looking forward to start using this service to grow my business.
Very Professional And Responsive Staff
Very professional and responsive staff! Alliance Virtual Offices has made a good first impression on me!.
The team was super helpful end to end. Fully recommend.
Live Receptionist Features
Live Call Answering
Our friendly, professional receptionists answer and screen calls on your behalf up to six days per week. We operate from Monday - Friday 8am-9pm Eastern, and Saturdays 9am-8pm Eastern. You have full control over the call screening process, including how your callers are greeted and which calls are forwarded.
Every call is answered in your company name with a custom greeting. Our receptionists work in small teams and get to know you and your business, becoming an extension of your team.
Calls and Messages Forwarded
Calls are handled according to your requirements and distributed, or messages are taken and sent to you. We take messages and forward calls to your team, wherever they may be.
Every Live Receptionist plan includes a dedicated business number, with your choice of a local or toll-free area code. List your new number on the 411 national directory to be recognized by financial institutions.
Virtual Phone System
Strong communication is the cornerstone of every successful business, and that starts with the right technology. Every Live Receptionist plan includes a virtual phone system that’s powerful yet easy to use, ready to connect your team with the world.
In addition to answering calls, our receptionists schedule meetings and appointments straight into your calendar based on your real-time availability. You also get your own online calendar app for quick and easy online bookings.
Frequently Asked Questions
Every time someone calls your number our software will display this information to our receptionists. This enables our receptionists to provide a personalized greeting in your company name.
During the call, our receptionists can take a message, forward the call to you or a colleague, forward to voicemail, or schedule a call-back based on your availability (we use your existing business calendar, or we provide an online calendar app, for free).
You have full control over the call answering and screening process, including how your callers are greeted and which calls are forwarded.
Each Live Receptionist plan comes with a set amount of live answering minutes per month: 50, 100, or 200 (more minutes are available). Our receptionists are available to answer calls Monday - Friday from 8am-9pm Eastern, and Saturdays 9am-8pm Eastern. You can adjust your plan quickly and easily, at any time.
Or, if you no longer require a live answering service, we can change your plan to a phone only account. All we ask is that you give us 30 days’ notice to make the change.
We would be happy to set up a call with our team manager who handles our Live Receptionist service, who will walk you through the process and explain how it works. Prior to going live with your Live Receptionist service, we will conduct test calls with you to ensure you are happy with the way company calls are answered.
At any time, you can contact us or log-in to your account to update your preferences or change the way calls are handled.
How to guides and more.
Love Your Business? Give It the Live Receptionist Treatment
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Live Receptionist 101: What Happens When Your Disgruntled Customer Calls
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