Live Receptionist Service - Success Stories

Ron Kubiak is the founder and CEO of Global eTelligence LLC, a business and legal consultancy based in Fort Worth, Texas.

Ron spends much of his time consulting directly with clients and experts on complex cases and travelling to meet with attorneys. That means he’s not always available to take calls or manage appointments.

Here’s why Ron values Alliance’s Live Receptionist service:

“I don't want my cell phone blowing up all the time. I'm not a huge company, I don't have 500 employees – I have one, an executive assistant that I wouldn't be able to function without. But the Live Receptionist is really an extension of my company.”

“To me, the Live Receptionist is valuable because it separates work calls from personal calls. I don't want my cell phone blowing up all the time. They take the call, they get the relevant information, and then they try to call me to see if I'm available. If I am, I take the call. If I'm not, I just don't answer it.

If somebody does reach out, if there is an emergency, I know they’re going to take the action to track me down and connect me. It adds another layer of communication which I think is so important in the business world today.

The system really, really works well.”