Then came COVID-19, and millions of people had no choice but to stay at home and operate remotely. In May 2020, this figure rocketed to about 35% of the employed U.S. workforce. By December 2020, this figure had dropped and settled at around 24%. <\/p>\n\n\n\n
Since then, many organizations have agreed permanent home-based or hybrid work strategies. <\/p>\n\n\n\n
Remote work has cemented its place in the future of work. <\/p>\n\n\n\n
But even after years of practice, businesses are struggling to make it work. <\/p>\n\n\n\n
In this guide, we share our own experiences of building and managing a remote team, with the hope that you will find it useful, informative, and inspiring. <\/p>\n\n\n\n
At Alliance Virtual Offices, we\u2019ve been successfully managing a remote team since 2007. We believe there\u2019s always something new to learn, and we wrote this blog post to share our own practical tips and first-hand experience of managing a remote workforce. <\/p>\n\n\n\n
If you learn something new, great! If not, why not share your own experiences? We\u2019re keeping this post updated with comments and best practices from other remote companies. <\/p>\n\n\n\n
Share your tips with us on Facebook<\/a>, Twitter<\/a>, or Linkedin<\/a>. <\/p>\n\n\n\n Meanwhile, let\u2019s get to it. <\/p>\n\n\n\n Let\u2019s face it, we\u2019re not going back to 2019. <\/p>\n\n\n\n Having experimented with remote work, many people want to retain the flexibility and location-independence that comes with this style of work. <\/p>\n\n\n\n There is no one-size-fits-all approach to remote work. It\u2019s time for managers to think more strategically about remote work. <\/p>\n\n\n\n Running a remote team requires forethought and dedication; it\u2019s not as simple as sending everyone home with a laptop. <\/p>\n\n\n\n Companies can adjust the style of remote work to suit their business. For example, some may opt for remote-first, which is fully decentralized and 100% home-based (or anywhere-based). Others may choose to offer hybrid work, which typically offers remote work once or twice per week. <\/p>\n\n\n\n Why bother? <\/p>\n\n\n\n Because workers want flexibility. And there\u2019s a ton of solid research to support the claim that remote working boosts productivity. What\u2019s more, remote work and teleworking has been happening for decades, which means we have a good benchmark of data. <\/p>\n\n\n\n Of course, there are downsides to remote work, which is why this guide exists. We\u2019ll get to those later. First, let\u2019s explore how to manage a remote team. <\/p>\n\n\n\n Here are 10 tips that can help your organization put the right processes and guidelines in place to create a successful remote working culture. <\/p>\n\n\n Do you expect remote employees to work 9-5 and take 1-hour lunch breaks? Or do you plan on allowing a more flexible approach? <\/p>\n\n\n\n Whatever you expect of them, make sure they\u2019re fully aware and where necessary, make it part of their employment contract. <\/p>\n\n\n\n Smaller details, such as setting out an acceptable response time to emails, length of meetings, whether video is expected, and which platform should be used for different purposes should be listed in a shared document that\u2019s easily accessed by both parties. <\/p>\n\n\n\n Documentation becomes a whole lot more necessary when there\u2019s distance between you and your remote team. Documented processes provide a useful guideline on how to do any given task, and provide a little assurance without any extra effort. <\/p>\n\n\n\n Remember, remote workers can\u2019t simply turn up at your desk to ask a question. Those little assurances go a long way towards supporting remote teams, particularly those who are new to the remote lifestyle. <\/p>\n\n\n\n Check out this detailed resource<\/a> on how to build processes for remote teams. <\/p>\n\n\n\n Another helpful resource is from Hubstaff<\/a>, which takes a deep dive into documentation and goes into meaty detail on how process maps, flow charts and blueprints help remote teams work more efficiently. <\/p>\n\n\n\n Watch out for one-way conversations. <\/p>\n\n\n\n If a remote employee offers feedback or asks a question and doesn\u2019t receive a response, they can quickly feel isolated. Likewise, a manager whose request falls on deaf ears will soon lose trust in their remote team\u2019s ability to operate efficiently. <\/p>\n\n\n\n So, be sure to maintain feedback \u2013 even if it\u2019s a quick \u201cThanks, I\u2019ll look into it.\u201d <\/p>\n\n\n\n Remote workers are often called upon to join teleconference meetings or video calls. If you happen to notice that someone is not contributing regularly to the conversation, follow up with that person privately. <\/p>\n\n\n\n Consider calling or messaging them privately to ask for feedback. <\/p>\n\n\n\n Make sure that they know their voice will be heard and encourage them to voice any questions or feedback during your meetings. <\/p>\n\n\n\n In fact, it may help to speak directly to specific people on the call to ensure they\u2019re focused and clear on what they need to do. <\/p>\n\n\n\n During group calls, there are times when the topic of conversation is not relevant to certain members of staff. When that happens, there is a temptation for that person to drift away from the conversation to read emails or multi-task. <\/p>\n\n\n\n That\u2019s why it pays to keep the call focused, and with as few people as possible. <\/p>\n\n\n\n A survey by Zippia<\/a> found that most workers do other things during virtual meetings<\/a>. The most common things people do during meetings include: <\/p>\n\n\n\n That way, you keep the group focused and maximize everybody\u2019s meeting time. <\/p>\n\n\n\n We can\u2019t stress this enough: the right tools are absolutely vital for a successful remote working arrangement. <\/p>\n\n\n\n Email is bad enough in an office environment, and it can quickly become a black hole of unread messages and long complex chains. <\/p>\n\n\n\n When working remotely, you need to provide employees with access to online chat, video or audio calls, and a project management platform. You\u2019ll need other tools related to your business activities too, such as a CRM platform, reporting software, and so on \u2013 but it\u2019s important to ensure your team has the right tools to collaborate and communicate efficiently. <\/p>\n\n\n\n When choosing tools and software, think about your team\u2019s needs, how they best collaborate, and what technology they are already familiar with. <\/p>\n\n\n\n Pro tip:<\/strong> Create processes to help your team understand when and how to use these tools. This isn\u2019t just a how-to guide, it should also cover when <\/em>to use it. For example, need to assign a task? Don\u2019t send an email. <\/em>Start a chat message or set up a call to establish requirements and deadlines, then assign a task through your project management software. Job done. <\/p>\n\n\n\n When you\u2019re sitting next to your team, it\u2019s easy to check-in on certain tasks or projects. When you\u2019re working remotely, it\u2019s recommended that you use a centralized tool to provide progress updates and to keep all involved parties up to date. <\/p>\n\n\n\n It helps keep projects humming along smoothly and enables you to assign tasks and set deadlines. At Alliance Virtual Offices, we use Asana. <\/p>\n\n\n\n We like that it sends timely reminders about upcoming deadlines and new tasks, which means less person-to-person chasing. Certain workflows can be automated too, which reduces time-intensive tasks and ensures projects are always moving forward. <\/p>\n\n\n\n Cloud storage and shared folders enable work to be stored securely in one place, and shared documents are a boon for instant feedback. <\/p>\n\n\n\n Google Docs is a popular choice for many, but there are plenty of other options out there that also allow for multiple people to work on the same document, with or without editing rights, and users receive notifications when changes have been proposed. <\/p>\n\n\n\n It\u2019s essential for remote working and reduces the time-consuming burden of sending documents back-and-forth over email. <\/p>\n\n\n\n Besides, sending documents as attachments over email makes it all the more likely that not all team members are working on the most up to day version of the document. <\/p>\n\n\n\n Unsurprisingly, a large part of setting up a successful remote working culture is to stay in regular touch with your team, using the right tools and policies. <\/p>\n\n\n\n This is really important. Keep up regular communication with remote workers, perhaps more than is necessary, as it will help minimize the threat of isolation. <\/p>\n\n\n\n More importantly, staying in touch with all remote workers can help maintain a sense of community, even when they aren\u2019t working physically together. <\/p>\n\n\n\n An effective way to catch-up with team members is to keep a recurring meeting in your calendar. A 30-minute video call once per week is a good place to start. <\/p>\n\n\n\n At Alliance Virtual Offices, we have weekly department standup meetings, along with smaller task-focused meetings for specific projects<\/a>. We aim to keep meetings short and based around detailed agendas, so attendees know what they need to prepare in advance. <\/p>\n\n\n\n While remote teams can\u2019t recreate \u2019watercooler\u2019 moments in person, you can still make time for idle talk.<\/a> <\/p>\n\n\n\n Use your instant chat tool for a simple \u201cHow was your weekend?\u201d or spend the first 5 minutes of every meeting talking about nothing in particular. <\/p>\n\n\n\n Ask your remote employees about their day, ask about the weather, ask about their cat, ask about how they\u2019re doing mentally and emotionally\u2026 It\u2019s one more step towards building a stronger team culture<\/a>, regardless of the distance between you. <\/p>\n\n\n\n So, now you know a little more about managing remote operations, let’s take an honest look at the pros and cons. <\/p>\n\n\n\n Even though thousands of companies have switched to remote work since the onset of the pandemic, it doesn\u2019t suit every person or organization. <\/p>\n\n\n\n Here\u2019s a look at both sides: <\/p>\n\n\n\n The number one benefit organizations experience from having a remote team is a more productive workforce<\/a>. <\/p>\n\n\n\n Beyond productivity gains, remote workers require less office space and facilities, which can represent significant savings for a company. <\/p>\n\n\n\n A study by Global Workplace Analytics<\/a> estimates that an employer \u201ccan save an average of $11,000 per half-time telecommuter per year.\u201d <\/p>\n\n\n\n The primary savings are the result of \u201cincreased productivity, lower real estate costs, reduced absenteeism and turnover, and better disaster preparedness.\u201d <\/p>\n\n\n\n Employees also experience cost savings when working remotely, according to the same source. <\/p>\n\n\n\n \u201cWe estimate that employees save between $600 and $6,000 per year by working at home half the time. Those savings are primarily due to reduced costs for travel, parking, and food.\u201d <\/p>\n\n\n\n Various surveys throughout the years have found that organizations that adopt remote work policies report better employee satisfaction levels, lower attrition rates, enhanced collaboration, and reduced absenteeism. <\/p>\n\n\n\n In other words, remote workers (even if only part-time) are generally happier and more motivated at work. <\/p>\n\n\n\n Supporting these claims, a 2020 FlexJobs survey<\/a> found the following: <\/p>\n\n\n\n For remote working to really work, it needs total buy-in from both parties. Trust is essential, as is regular communication. <\/p>\n\n\n\n Moving from the office to a home or alternative work environment is not an easy change. <\/p>\n\n\n\n A 2020 report from Slack<\/a> found that newly remote knowledge workers struggle to adapt to their new workplace reality. <\/p>\n\n\n\n \u201cCollaboration can be especially problematic for those who\u2019ve been working remotely for less than a month. They\u2019re more likely to report slow, inefficient processes and communication, which can hinder operational speed and productivity.\u201d <\/p>\n\n\n\n Furthermore, Slack found that newly remote workers are \u201c5 percentage points less likely than their experienced counterparts to feel that their company is structured in a way to help them communicate and collaborate efficiently.\u201d <\/p>\n\n\n\n When employees suddenly switch to a quiet, isolated work environment, managers must make sure that they are providing workers with the necessary tools and resources to effectively work remotely. <\/p>\n\n\n\n More importantly, leaders must put aside distrustful tendencies to envision employees slacking off instead of working diligently. <\/p>\n\n\n\n Buffer\u2019s 2022 State of Remote Work<\/a> study found that the biggest struggles when working remotely are the ability to \u2018unplug\u2019, and feeling isolated or lonely. <\/p>\n\n\n\n While you can\u2019t expect to overcome all of these challenges overnight, it is important to communicate with your team and carve out time for everyone. Find out how remote work is working for them, what they\u2019re struggling with, and what they enjoy about it. <\/p>\n\n\n\n Like any traditional office environment, the key to managing your team<\/a> is being able to communicate openly and create processes that help your people work happily and productively.\u00a0<\/p>\n\n\n\n Here at Alliance, we\u2019re constantly updating and improving our processes. <\/p>\n\n\n\n As our team grows, new people come onboard, fresh ideas and tools emerge, and as we learn from those around us, our remote work practices continue evolving. <\/p>\n\n\n\n No two company cultures are the same and there\u2019s no failsafe blueprint, so there may be a considerable amount of trial-and-error involved before you find that magic formula. <\/p>\n\n\n\n But trust us, it\u2019s worth the effort. <\/p>\n\n\n\n Once you find and implement the right procedures, you\u2019ll have all the ingredients you need to grow your company with the solid support of a happy and productive remote team. <\/p>\n\n\n\n We\u2019d love to hear about your progress. Let us know what works for you! <\/p>\n\n\n\n Share your insights with us on Facebook<\/a>, Twitter<\/a>, or Linkedin<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":" In this guide, we share our own experiences and advice, coupled with extensive research, on how to implement the right procedures to build a positive working culture and a happy, productive remote 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In this guide, we share our own experiences and advice, coupled with extensive research, on how to implement the right procedures to build a positive working culture and a happy, productive remote team.<\/p>\n","category_list_v2":"Remote Work<\/a>","author_info_v2":{"name":"Jo Meunier","url":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/author\/joanna\/"},"comments_num_v2":"0 comments","author_meta":{"display_name":"Jo Meunier","author_link":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/author\/joanna\/"},"featured_img":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2018\/11\/AVO-BLOG-Small-Tips-for-Managing-a-Remote-Workforce-300x183.png","coauthors":[],"tax_additional":{"categories":{"linked":["Remote Work<\/a>"],"unlinked":["Remote Work<\/span>"]},"tags":{"linked":["freelance<\/a>","remote work<\/a>","working from home<\/a>"],"unlinked":["freelance<\/span>","remote work<\/span>","working from home<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 8 years ago","modified":"Updated 1 year ago"},"absolute_dates":{"created":"Posted on November 7, 2018","modified":"Updated on April 18, 2025"},"absolute_dates_time":{"created":"Posted on November 7, 2018 9:35 am","modified":"Updated on April 18, 2025 1:47 am"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/posts\/4843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/comments?post=4843"}],"version-history":[{"count":0,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/posts\/4843\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/media\/4848"}],"wp:attachment":[{"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/media?parent=4843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/categories?post=4843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-json\/wp\/v2\/tags?post=4843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\n\n![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/10\/01-section-is-remote-work-really-the-future-of-work-1.png\")
<\/a><\/figure>\n<\/div>\n\n\nIs Remote Work Really the Future of Work? <\/h2>\n\n\n\n
\n
\n\n\n![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/10\/02-section-10-tips-for-managing-work-successfully-1.png\")
<\/a><\/figure>\n<\/div>\n\n\n10 Tips for Managing Remote Work Successfully <\/h2>\n\n\n\n
![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/10\/05-infographic-10-tips-for-managing-remote-work-successfully-1.png\")
<\/a><\/figure>\n<\/div>\n\n\n1. Set Clear Expectations <\/h3>\n\n\n\n
2. Document Regular Processes <\/h3>\n\n\n\n
3. Maintain a Feedback Loop <\/h3>\n\n\n\n
4. Monitor Contributions <\/h3>\n\n\n\n
5. Structure Group Calls by Project (and Keep Groups Small) <\/h3>\n\n\n\n
\n
To avoid the temptation to multitask, which results in wasted time for workers, structure your calls by project, or task, and when certain people are no longer needed you can allow them to leave the call and carry on with their day. <\/p>\n\n\n\n6. Choose Your Tools Wisely <\/h3>\n\n\n\n
7. Take Project Management Online <\/h3>\n\n\n\n
8. Share Documents <\/h3>\n\n\n\n
9. Schedule Regular Catch-Ups <\/h3>\n\n\n\n
10. Make Time for Idle Chat <\/h3>\n\n\n\n
\n\n\n![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/10\/03-section-pros-and-cons-of-remote-work.png\")
<\/a><\/figure>\n<\/div>\n\n\nPros and Cons of Remote Work <\/h2>\n\n\n\n
Pros of Remote Work <\/h3>\n\n\n\n
1. 51% of survey respondents indicate that they have been more productive working from home during COVID-19, and 95% of respondents say productivity has been higher or the same while working remotely. <\/h5>\n\n\n\n
2. The top reasons respondents gave for their increased productivity include: <\/h5>\n\n\n\n
\n
![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/11\/01-statistics.png\")
<\/a><\/figure>\n<\/div>\n\n\n3. 61% of workers review remote work more positively and why 50% also say their employer views remote work favorably now. <\/h5>\n\n\n
![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/11\/02-statistics.png\")
<\/a><\/figure>\n<\/div>\n\n\n4. 73% said that they had a better work-life balance thanks to working at home. The additional balance gave them: <\/h5>\n\n\n\n
\n
![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/11\/03-statistics.png\")
<\/a><\/figure>\n<\/div>\n\n\n5. 65% of respondents want to become full-time remote employees post-pandemic, while 31% would prefer a hybrid work arrangement. <\/h5>\n\n\n
![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/11\/04-statistics.png\")
<\/a><\/figure>\n<\/div>\n\n\n6. 81% of survey respondents say they would be more loyal to their employer if they had flexible work options. <\/h5>\n\n\n\n
Cons of Remote Work <\/h3>\n\n\n\n
\n\n\n![\"\"](\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2022\/10\/04-section-over-to-you-1.png\")
<\/a><\/figure>\n<\/div>\n\n\nOver to You <\/h2>\n\n\n\n