{"id":16621,"date":"2022-03-03T08:36:00","date_gmt":"2022-03-03T13:36:00","guid":{"rendered":"https:\/\/live-alliance-virtual-office-blog.pantheonsite.io\/?p=16621"},"modified":"2025-05-08T01:49:13","modified_gmt":"2025-05-08T05:49:13","slug":"virtual-receptionist-or-virtual-assistant-your-guide-to-virtual-help","status":"publish","type":"post","link":"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/virtual-receptionist-or-virtual-assistant-your-guide-to-virtual-help\/","title":{"rendered":"From Missed Meetings to Seamless Scheduling: How AI Assistants and Live Receptionists Help Contractors Stay Ahead"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#The-Emergence-of-AI-Virtual-Assistants\" title=\"\"><strong>The Emergence of AI Virtual Assistants<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"#Appointedd-Live-Receptionist-Seamless-Scheduling\" title=\"\">Appointedd + Live Receptionist = Seamless Scheduling<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#Best-Practices-for-implementing-AI-Assistance-Live-Receptionists\" title=\"\">Best Practices for Implementing AI Assistance &amp; Live Receptionists<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><strong>Q: Do delayed or missed meetings really impact business growth, and how can AI assistants and live receptionists help?<\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> Yes\u2014missed or delayed meetings can stall momentum, hurt your reputation, and lead to lost revenue. AI virtual assistants help by managing routine scheduling tasks quickly and efficiently, while live receptionists provide the human touch for complex or emotional interactions. Together, they ensure that meetings are booked promptly, clients are engaged, and your calendar stays under control\u2014freeing you to focus on growing your business.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div  id=\"_ytid_51055\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/RZ6TEB_lOvs?enablejsapi=1&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;rel=1&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;\" class=\"__youtube_prefs__ epyt-facade epyt-is-override  no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/RZ6TEB_lOvs\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The Contractor\u2019s Dilemma: Time, Trust, and Missed Opportunities<\/h2>\n\n\n\n<p>Running a contracting business today means juggling a million moving parts\u2014client calls, job sites, material sourcing, and administrative follow-up. Whether you\u2019re based in New York, Miami, or anywhere in between, staying on top of appointments can make or break your success.<\/p>\n\n\n\n<p>The digital age has made entrepreneurship more accessible than ever, but it\u2019s also created new bottlenecks\u2014especially when it comes to scheduling. Between missed discovery calls, forgotten follow-ups, and calendar chaos, many small business owners and contractors feel like they\u2019re drowning.<\/p>\n\n\n\n<p>But what if there were a way to combine cutting-edge AI technology with human support to streamline everything?<\/p>\n\n\n\n<p>Welcome to the new era of client engagement\u2014where <a href=\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/how-to-run-a-virtual-office\/\" target=\"_blank\" rel=\"noopener\" title=\"\">AI Virtual Assistants <\/a>and Live Receptionists work in harmony to rescue your time and reputation.<\/p>\n\n\n\n\n<div class=\"wp-block-ugb-container ugb-container ugb-4e59bbb ugb-container--v2 ugb-container--design-basic ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-4e59bbb-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-4e59bbb-content-wrapper\">\n<div class=\"wp-block-ugb-heading ugb-heading ugb-5747f18 ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><h2 class=\"ugb-heading__title\">Get Your FREE Guide Today!<\/h2><p class=\"ugb-heading__subtitle\"><strong><span style=\"color: #000000;\" class=\"ugb-highlight\">How to Start a Business in a Recession <\/span><\/strong><\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-columns ugb-columns ugb-5d98db9 ugb-columns--design-plain ugb-columns--columns-2 ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-columns__item ugb-5d98db9-content-wrapper\">\n<div class=\"wp-block-ugb-column ugb-column ugb-3d50224 ugb-column--design-plain ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-3d50224-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/live-alliance-virtual-office-blog.pantheonsite.io\/wp-content\/uploads\/2023\/03\/2.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/live-alliance-virtual-office-blog.pantheonsite.io\/wp-content\/uploads\/2023\/03\/2-1024x1024.png\" alt=\"\" class=\"wp-image-30183\" srcset=\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-1024x1024.png 1024w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-300x300.png 300w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-150x150.png 150w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-768x768.png 768w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-75x75.png 75w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-350x350.png 350w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2-750x750.png 750w, https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/wp-content\/uploads\/2023\/03\/2.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-column ugb-column ugb-9805051 ugb-column--design-plain ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-9805051-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 20748621,\n\t\t\t\t\t\t\t\t\tformId: \"bcd80fa2-2c93-4a75-a4f9-0f080afd873b\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1780793491000-1095135239\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1780793491000-1095135239\"><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">The Real Cost of Poor Scheduling<\/h2>\n\n\n\n<p>Let\u2019s start with the basics.<\/p>\n\n\n\n<p>Your calendar isn\u2019t just a productivity tool\u2014it\u2019s a growth engine. It\u2019s how you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Land new clients<\/li>\n\n\n\n<li>Book job estimates<\/li>\n\n\n\n<li>Seal strategic partnerships<\/li>\n\n\n\n<li>Secure repeat business<\/li>\n<\/ul>\n\n\n\n<p>Missed or delayed meetings don\u2019t just look unprofessional\u2014they represent lost revenue and momentum. In high-paced urban environments like Los Angeles, Chicago, and Washington DC, where competition is fierce and timing is critical, missed opportunities can be fatal to growth.<\/p>\n\n\n\n<p>And while many business owners try to save money by handling their own scheduling, it often backfires. You\u2019re constantly firefighting yesterday\u2019s problems, delaying calendar responses, and dealing with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Double-bookings<\/li>\n\n\n\n<li>Missed connections<\/li>\n\n\n\n<li>Stressful back-and-forth email threads<\/li>\n\n\n\n<li>Forgotten follow-ups<\/li>\n\n\n\n<li>Lost leads and damaged trust<\/li>\n<\/ul>\n\n\n\n<p>Eventually, you hit a wall: either automate and delegate\u2014or continue spinning your wheels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introducing the AI + Live Receptionist Synergy<\/h2>\n\n\n\n<p>What if instead of choosing between tech and people, you could have the best of both?<\/p>\n\n\n\n<p>The integration of AI Virtual Assistants and Live Receptionists offers a powerful solution for contractors who want to streamline operations without sacrificing the personal touch.<\/p>\n\n\n\n<p>Together, they:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver prompt, professional scheduling<\/li>\n\n\n\n<li>Eliminate missed connections<\/li>\n\n\n\n<li>Provide flexible, multilingual support<\/li>\n\n\n\n<li>Help manage inquiries at scale<\/li>\n\n\n\n<li>Keep your business looking polished and responsive<\/li>\n<\/ul>\n\n\n\n<p>Let\u2019s break it down.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"The-Emergence-of-AI-Virtual-Assistants\">The Emergence of AI Virtual Assistants<\/h2>\n\n\n\n<p>AI <a href=\"https:\/\/www.forbes.com\/sites\/christopherelliott\/2021\/04\/30\/why-every-virtual-office-needs-a-virtual-assistant\/?sh=6fe96ec26beb\" target=\"_blank\" rel=\"noopener\" title=\"\">virtual assistants<\/a> represent a major shift in how contractors and business owners engage with leads and clients. Especially in cities with diverse populations and high volumes of inquiries, AI assistants have become a vital resource for responsiveness.<\/p>\n\n\n\n<p>Here\u2019s what they bring to the table:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#x2705; Personalized Interaction<\/h3>\n\n\n\n<p>AI virtual assistants can engage with clients on a personal level, responding intelligently to user behavior and preferences. This level of personalization builds trust and makes interactions feel human\u2014even when there\u2019s no human on the other end.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#x2705; Handling High Volume<\/h3>\n\n\n\n<p>Busy city? No problem. AI assistants can manage dozens of interactions at once, ensuring no inquiry goes unanswered. Unlike a single receptionist, AI doesn\u2019t sleep, multitasks easily, and operates 24\/7.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#x2705; Efficient Task Management<\/h3>\n\n\n\n<p>AI assistants can automatically handle:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Booking appointments<\/li>\n\n\n\n<li>Sending reminders<\/li>\n\n\n\n<li>Updating schedules<\/li>\n\n\n\n<li>Logging key data<\/li>\n<\/ul>\n\n\n\n<p>This lightens your administrative load and frees you to focus on delivering exceptional service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#x2705; Language Adaptability<\/h3>\n\n\n\n<p>In multicultural areas like Miami or DC, <a href=\"https:\/\/www.alliancevirtualoffices.com\/coworking\" target=\"_blank\" rel=\"noopener\" title=\"\">AI virtual<\/a> assistants shine by communicating in multiple languages, ensuring that every client feels heard and understood.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#x2705; Data Collection &amp; Insight<\/h3>\n\n\n\n<p>AI doesn\u2019t just communicate\u2014it learns. Every interaction feeds into a pool of behavioral data, offering insights into customer preferences, peak times, and service bottlenecks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Role of Live Receptionists: When the Human Touch Matters<\/h2>\n\n\n\n<p>While AI is excellent for handling the basics, there are times when only a human will do.<\/p>\n\n\n\n<p>Live receptionists are the friendly voices on the line who:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handle emotionally nuanced conversations<\/li>\n\n\n\n<li>Smooth over complex scheduling conflicts<\/li>\n\n\n\n<li>Reassure clients in tense or urgent situations<\/li>\n\n\n\n<li>Offer empathy, clarity, and assurance<\/li>\n<\/ul>\n\n\n\n<p>In combination with AI, <a href=\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/best-virtual-receptionist-for-contractor\/\" target=\"_blank\" rel=\"noopener\" title=\"\">live receptionists <\/a>act as trusted escalation points. When the AI assistant reaches the edge of its script or senses client frustration, it seamlessly hands off to a human who can close the loop with care.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Appointedd-Live-Receptionist-Seamless-Scheduling\">Appointedd + Live Receptionist = Seamless Scheduling<\/h2>\n\n\n\n<p>Alliance <a href=\"https:\/\/www.alliancevirtualoffices.com\/virtual-offices-locations\" target=\"_blank\" rel=\"noopener\" title=\"\">Virtual Offices<\/a> brings this synergy to life with its Live Receptionist service, powered by Appointedd\u2014a user-friendly, highly adaptable online scheduling platform.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How It Works:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your Live Receptionist inputs appointment data into Appointedd in real time.<\/li>\n\n\n\n<li>You pre-set your availability windows, ensuring you\u2019re never overbooked.<\/li>\n\n\n\n<li>Clients view openings, select a time, and get immediate confirmation\u2014without you lifting a finger.<\/li>\n<\/ul>\n\n\n\n<p>This eliminates the need for endless email threads and missed callbacks. It\u2019s a plug-and-play system that\u2019s always in sync, and it works across time zones\u2014ideal <a href=\"https:\/\/hbr.org\/2020\/03\/a-guide-to-managing-your-newly-remote-workers\" target=\"_blank\" rel=\"noopener\" title=\"\">for remote teams <\/a>or national client bases.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Appointedd also includes:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Built-in SMS and email reminders<\/li>\n\n\n\n<li>Real-time calendar syncing<\/li>\n\n\n\n<li>Customizable booking pages<\/li>\n\n\n\n<li>Data dashboards for performance insights<\/li>\n\n\n\n<li>Integration with your favorite apps and tools<\/li>\n<\/ul>\n\n\n\n<p>And yes\u2014if anything ever goes wrong, you can reach Alliance\u2019s dedicated customer support at <a href=\"mailto:support@alliancevirtualoffices.com\">support@alliancevirtualoffices.com<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>NEXT STEPS:\u00a0<\/strong><a href=\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/the-importance-of-using-a-virtual-office-when-setting-up-a-business\/#Infographic\" target=\"_blank\" rel=\"noopener\" title=\"\">Starting Your Own Business?\u00a0Try a Virtual Office Address for LLC Registration<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Best-Practices-for-implementing-AI-Assistance-Live-Receptionists\">Best Practices for Implementing This System<\/h2>\n\n\n\n<p>To make the most of this AI + human-powered combo, follow these proven steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Choose Tools That Match Your Brand\n<ul class=\"wp-block-list\">\n<li>Your AI assistant should reflect your tone and values. Alliance helps ensure your responses feel authentic, not robotic.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Customize and Optimize\n<ul class=\"wp-block-list\">\n<li>Review scripts regularly. Monitor performance. Tweak responses to match real-world interactions.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Integrate Across All Channels\n<ul class=\"wp-block-list\">\n<li>From your website to phone lines, make sure your AI assistant and <a href=\"https:\/\/www.alliancevirtualoffices.com\/virtual-office-blog\/front-desk-receptionist\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Live Receptionist<\/a> are active where your clients are.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Create Clear Protocols for Handoff\n<ul class=\"wp-block-list\">\n<li>Decide when AI handles the issue and when the receptionist should take over. For instance:\n<ul class=\"wp-block-list\">\n<li>Appointment reschedules? Live Receptionist.<\/li>\n\n\n\n<li>Initial inquiry? AI.<\/li>\n\n\n\n<li>Customer upset? Live Receptionist.<\/li>\n\n\n\n<li>General info? AI.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Stay in Control of Your Time\n<ul class=\"wp-block-list\">\n<li>Appointedd allows you to set boundaries. Want meetings only between 10 AM and 3 PM on weekdays? Done. You stay productive\u2014without burnout.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Further reading:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.newyorker.com\/magazine\/2020\/12\/07\/what-if-you-could-outsource-your-to-do-list\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What if You Could Outsource Your To-Do List? | The New Yorker<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hbr.org\/2020\/11\/research-how-virtual-teams-can-better-share-knowledge\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Research: How Virtual Teams Can Better Share Knowledge<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2021\/11\/15\/best-practices-for-onboarding-your-virtual-team\/?sh=5f8b48107807\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Best Practices For Onboarding Your Virtual Team<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: Scheduling Doesn\u2019t Have to Be a Nightmare<\/h2>\n\n\n\n<p>If you\u2019re a contractor, solopreneur, or small business owner struggling with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Missed meetings<\/li>\n\n\n\n<li>Calendar chaos<\/li>\n\n\n\n<li>Admin overload<\/li>\n\n\n\n<li>Stalled leads<\/li>\n<\/ul>\n\n\n\n<p>\u2026then it\u2019s time to embrace a smarter system.<\/p>\n\n\n\n<p> The synergy of AI virtual assistants and<a href=\"https:\/\/www.alliancevirtualoffices.com\/live-receptionist\" target=\"_blank\" rel=\"noopener\" title=\"\"> live receptionists<\/a> is your secret weapon. Together, they combine speed, scale, empathy, and efficiency\u2014keeping your schedule on track and your clients engaged.<\/p>\n\n\n\n<p><\/p>\n<style class=\"advgb-styles-renderer\">.ugb-4e59bbb-wrapper.ugb-container__wrapper{border-radius:5px !important;border-style:solid !important;border-color:#000000 !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0 !important;padding-bottom:0 !important}.ugb-4e59bbb-wrapper > .ugb-container__side{padding-top:35px !important;padding-bottom:35px !important}.ugb-5747f18 .ugb-heading__title{font-size:24px !important;text-align:left;margin-bottom:0px !important}.ugb-5747f18 .ugb-heading__subtitle{font-size:18px !important}@media screen and (min-width:768px){.ugb-5747f18.ugb-heading{margin-top:-12px !important}}.ugb-5d98db9 > .ugb-inner-block > .ugb-block-content > .ugb-columns__item{grid-template-columns:0.66fr 1.34fr !important}@media screen and (min-width:768px){.ugb-5d98db9.ugb-columns{margin-top:-18px !important;margin-bottom:-30px !important}}@media screen and (max-width:768px){.ugb-5d98db9.ugb-columns{margin-top:-60px !important;margin-bottom:-20px !important;padding-top:0px !important}}<\/style>","protected":false},"excerpt":{"rendered":"<p>With the internet moving small businesses into the virtual space, virtual help has become more popular than ever. What kind of virtual help is right for 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